Refund Policy
At our company, we are committed to providing high-quality academic services to all of our clients. However, we understand that circumstances may arise where a refund may be requested. Please review our Refund Policy below
Eligibility for Refunds
Refunds may be granted under the following circumstances:
- Service Not Delivered: If the service you requested is not delivered within the agreed timeframe, you may request a refund. This excludes delays caused by factors beyond our control, such as technical issues or user-provided materials being incomplete or unclear.
- Service Quality Issues: If the quality of the service delivered is significantly different from what was agreed upon or discussed in advance, you may be eligible for a refund or a revision, depending on the situation.
- Cancellations: If you cancel the service before the work begins, you may be eligible for a full refund. Once the service has started, the refund will be subject to the amount of work completed at the time of cancellation.
- Errors on Our Part: If we make a mistake in the work delivered, we will either correct the issue at no additional charge or offer a refund.
Non-Refundable Services
The following types of services are non-refundable:
- Completed Deliverables: Once a service is completed and delivered, no refund will be provided, unless the service does not meet the agreed-upon standards.
- Late Submission: If a service was completed on time, but the user does not submit it by the required deadline, a refund will not be issued.
- Cancellations: If you cancel the service before the work begins, you may be eligible for a full refund. Once the service has started, the refund will be subject to the amount of work completed at the time of cancellation.
- Late Submission: If a service was completed on time, but the user does not submit it by the required deadline, a refund will not be issued.
Refund Process
- To request a refund, please contact us at our customer support department and drop your concern to them.
- You will be required to provide the details of the service, including the issue or reason for your refund request.
- We will evaluate your request and determine if you are eligible for a refund. If your request is approved, we will issue a refund to the original payment method within 7 business days.
Exceptions
Refunds may be handled on a case-by-case basis. In some cases, we may choose to offer adjustments instead of a full refund.
